The fine print, made readable

1 Introduction

These terms and conditions govern your use of our services. By engaging with Hushify ("we," "us," "our") the customer ("you") agrees to abide by these terms.

2 Booking & Payments

All reservations need acceptance and availability confirmation. Customers must book through the website or by contacting the booking team directly. The rental period runs from the agreed start time to the agreed collection time — extensions require advance approval and may incur additional fees.

In the unlikely event we have to cancel or amend your booking, the maximum liability of Hushify will be the full return of any payment made.

Full payment secures the booking. Changes to a confirmed booking depend on availability. Cancellations made within 14 days of the event incur a 50% fee; cancellations within 72 hours incur a 100% fee.

Payment is made via the website unless otherwise arranged. Where legal debt collection becomes necessary, the customer covers all associated costs, including solicitor and court fees, plus 8% pro rata interest on late payments.

3 Equipment

Hushify provides booked equipment in full working condition on the agreed date. Customers must verify quantities upon delivery. We maintain our equipment thoroughly, and no charge will apply for transit damage if equipment doesn't work upon arrival.

It is the customer's responsibility to notify us of any issues surrounding faulty equipment prior to the start of the event.

Customers are responsible for ensuring the equipment is suitable for their purpose, including understanding the headphone range specifications.

4 Loss & Damage

Customers must treat the equipment respectfully and return it in the condition it was received. Equipment remains the customer's responsibility from delivery until collection, and must be properly packaged for return.

Replacement costs for lost or damaged equipment:

• Headphones — €35 each
• Transmitters — €70 each
• Chargers — €30 each
• Storage containers — €30 each

Liability for water damage falls on the customer. In the event of a major incident (fire, theft, or flood), the customer must notify Hushify, their insurance company, and the relevant authorities immediately.

Hushify reserves the right to claim additional losses arising from unreasonable damage or major incidents.

5 Delivery & Collection

Customers must be available for their scheduled delivery. Equipment must be packed and ready for the agreed collection date. Missed collections incur an additional nightly hire fee plus recovery costs.

6 Liability

Hushify shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to the use of our services.

Customers agree to indemnify Hushify from claims arising from use of our services or violation of these terms.

7 Miscellaneous

Hushify reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Making a booking with Hushify constitutes agreement to these terms.